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Tailored maintenance agreements to suit your entrance requirements
All of our installations come with 12 months warranty, but as with any machinery it should be regularly checked for general wear and tear.
As the owner or occupier of your building, you have a duty of care to ensure that any automatic doors are in good working order and operating safely and this can only be achieved through servicing by an EN16005 (European Standard for safety at powered doors for pedestrian use) authorised technician.
This will ensure the automatic door’s longevity and the operator is maintained correctly and tested to comply with BS EN16005. Under the EN16005 your door operator must be serviced and maintained to the manufacturers’ recommendations. Prosale train all our employees to ensure the safety of automatic doors is always achieved, following strict procedures and completed at the highest standards.
With a Prosale Agreement in place, your doors will get the service and attention they need, potentially saving on future costs and callouts.
Would you like more info about our Preventative Maintenance Agreements?
We will book a convenient time with your appointed contact for us to attend.
This allows for a one service of all the doors installed by us, at which point any repairs or issues will be resolved. If parts are required then we will get in touch to discuss this and approve costs before those parts are replaced.
A fully trained and qualified technician will arrive and with minimal disruption, proceed to check over your doors, making minor adjustments as necessary and completing an EN test to confirm that the doors are operating safely.
Should you require any guidance on the use of your doors, please make yourself available at the time of servicing so that our technician can answer any questions you may have.
Following your service, you will receive a copy of our jobsheet detailing any works undertaken and confirmation that the doors comply with current safety standards.
Prosale was created in 2004 by Mike and Debby Coggins. They have grown Prosale from being a sales agent for other companies into a fully operational automation business.